REFUND POLICY

At Alpine Ridge Soap Company, we’re committed to creating clean, natural products you can trust on your skin and your family’s skin. Your satisfaction means everything to us - which is why every product is backed by our Lifetime Guarantee.

If you ever feel a product isn’t the right fit for you, we’re happy to offer a refund or replacement. No stress. No hassle.

How to Request a Refund

To start a refund, just send us an email at support@shopbearsandbees.com with:

• Your order number

• A quick note about your experience or concern

We use this information to help improve our products and prevent similar issues in the future. A short explanation is required so we can process your request correctly.

Refunds are typically processed within 5-10 business days, depending on your bank or payment provider. Refunds will always be issued to the original form of payment unless otherwise arranged.

Important Disclaimer

While we proudly stand behind our Lifetime Guarantee, we reserve the right to decline refund requests in cases of:

• Suspected fraud

• Abuse of the guarantee

• Unusual or excessive repeat refunds

• Or any situation where the policy is being taken advantage of

Our guarantee exists to support real customers looking for honest solutions — not to enable dishonest practices. Bears&Bees may revise, update, or discontinue this guarantee at any time without notice.

Our Promise

We treat every situation with fairness and care, and we’ll always do our best to make things right. Thank you for supporting the alpine ridge soap company and trusting us with your family’s skin.